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Discussion topic: Help with connection dropping out daily 3 or 4 times!

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This message was authored by: Caro89

Message posted on ‎23 Aug 2024 03:20 PM

Help with connection dropping out daily 3 or 4 times!

Hello has anyone else had an issue with sky broadband dropping out 3 or 4 times a day? I work from home much of the week the situation is becoming dire.

 

how do i resolve this or get out of this contract???

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎23 Aug 2024 03:21 PM

Re: Help with connection dropping out daily 3 or 4 times!

Posted by a Superuser, not a Sky employee. Find out more

@Caro89 

 

Do you have the black sky hub

 

If so can you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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