Help with broadband cost whilst on universal credit

[Magsh68]

I am on a low income with a universal credit top up.  I read I could be entitled to a discount on my broadband. Is this correct 

[cookiemonsteruk]

@Magsh68 

Bt is doing a home essentials 35Mbps at £15 pm (need to double check) for people on universal credit . Please read below for full info

https://www.uswitch.com/broadband/guides/broadband-deals-for-low-income-families/

Sky is doing a superfast 35Mbps at £25 but no mention of anything for low income families

[jamesn123]

Hi @Magsh68 

Unfortunately Sky have not made any announcement about offering broadband discounts for UC. 

[Anonymous]

Time to shop around and looks like I will be leaving sky soon as contract ends. Times are about to get real tough. 

[NickNewark]

@Anonymous it's always good to check the prices of most of the providers to compare. Good luck  getting a decent price. 👍👍 

[pazbut69]

Hello, I too have noticed Web pages regarding discounted fibre broadband @ £25 to £20 if claiming universal credit, depending on which services the discount is applied to?

Some newspapers are saying can say £90 on broadband? 

If you search " sky help universal credit ", a few Web pages show this.

However no one from sky or on my app, emails or even phone or text to my account informing me of this discount? I tried to speak to sky but it seems no one knows about this.

It would be nice if I can reduce my amount, considering I've got multiple sky mobile sims and devices too

[Daniel0210 · Accepted solution]

@pazbut69 
This link explains the process if you’re eligible for Sky Broadband Basics. If you are eligible you will need to call Sky to join
https://www.sky.com/help/articles/sky-social-tariff