Help! Sky are incorrectly cancelling my broadband with immediate effect
I called Sky today to ask them to cancel my service (broadband, phone, TV) on 8th March. When I got the email confirmation through it said Sky broadband will be cancelled today!! I've called back and been told there is nothing they can do so I will not have broadband from today... Any ideas how i get reconnected immediately?
If you're out of contract, if you cancel your subscription there is a 14 notice period so imo the service shouldn't be disconnected until Friday 8 March. You may need to call again.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
