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Discussion topic: Hello. I'm moving to a new address. Can i transfer my sky broadband to a new address?

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This message was authored by TomasPaulikas This message was authored by: TomasPaulikas

Hello. I'm moving to a new address. Can i transfer my sky broadband to a new address?

I'm moving to a new address and i don't know if i can transfer my sky broadband to a new address and cancel it on old address? How it works and how i can do this?

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Hello. I'm moving to a new address. Can i transfer my sky broadband to a new address?

Posted by a Superuser, not a Sky employee. Find out more

@TomasPaulikas  You can do a home move to your new address through Sky, more information in the link below.

https://www.sky.com/help/articles/home-move-start#ready-to-get-in-touch 

 

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This message was authored by cuke This message was authored by: cuke

Re: Hello. I'm moving to a new address. Can i transfer my sky broadband to a new address?

This will give you the information https://www.sky.com/help/articles/home-move-start but you'll still need to ring them.

Just done this myself and the whole process was straightforward enough if you give them enough notice.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hello. I'm moving to a new address. Can i transfer my sky broadband to a new address?

Posted by a Superuser, not a Sky employee. Find out more

@TomasPaulikas 

Always best not to mention the word 'cancel' in this context: that just confuses things.

Note the lead time for provisioning at the new address: giving at least two weeks notice is an absolute requirement.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
TomasPaulikas
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This message was authored by TomasPaulikas This message was authored by: TomasPaulikas

Re: Hello. I'm moving to a new address. Can i transfer my sky broadband to a new address?

Thank you guys. I got the number where i have to call. I will try to ring them.

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