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Discussion topic: Having problems with my broadband

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This message was authored by Jenny33 This message was authored by: Jenny33

Having problems with my broadband

All my devices keep dropping its signal,

TV, laptop, mobile phone,  in fact, anything that connects to the board band which is  via Wi-Fi and also wired.  

 

This is preventing me from joining Work meetings, doing my daily work and trading, also contacting Family.

Can you help please, as you can see this is really important and is Isolating me completely.

 

Thank you

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Having problems with my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jenny33 

 

Could you post your router statistics as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Jenny33
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This message was authored by Jenny33 This message was authored by: Jenny33

Re: Having problems with my broadband

Where can I find this information 

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