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Discussion topic: Having problems with my broadband

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This message was authored by: Jenny33

Message posted on ‎13 Jun 2024 06:39 PM

Having problems with my broadband

All my devices keep dropping its signal,

TV, laptop, mobile phone,  in fact, anything that connects to the board band which is  via Wi-Fi and also wired.  

 

This is preventing me from joining Work meetings, doing my daily work and trading, also contacting Family.

Can you help please, as you can see this is really important and is Isolating me completely.

 

Thank you

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎13 Jun 2024 06:43 PM

Re: Having problems with my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jenny33 

 

Could you post your router statistics as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Jenny33

Message posted on ‎13 Jun 2024 07:18 PM

Re: Having problems with my broadband

Where can I find this information 

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