26 Jun 2022 10:37 PM
Im a new customer and sighed and I'm paying for sky broadband booster but didn't received the booster and have low speed of dead spots in first floor.
27 Jun 2022 07:55 AM - last edited: 27 Jun 2022 07:56 AM
Posted by a Superuser, not a Sky employee. Find out more
@AntonioDerby wrote:
I'm paying for sky broadband booster but didn't received the booster
Nope, as with many other such posts you're paying the unfortunately named 'Broadband Boost' subscription supplement. No booster hardware is bundled initially (unlike the BT Halo 3 product): to receive such a unit from Sky you need to make a claim under the terms of the WiFi Guarantee.
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