Have not recived internet hub

[MAClarke]

Have not recieved internet hub and still have BT router conected

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @MAClarke 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[HayleyC]

I have not recieved router and there is ko router at the property currently house is empty

[Chrisee]

@HayleyC check that the postman hasn't left a card at the property telling you how to pick the packet up. If you havent got a card and the activation date has passed call Sky but note they cannot do anything before then.

[HayleyC]

No card left

[HayleyC]

It says it hasnt been desptached to me on the app