Hacking message from BT

[dkjl]

Received phone call from BT operator saying my account had been hacked

[Daniel0210]

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@dkjl wrote:

Received phone call from BT operator saying my account had been hacked

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@dkjl 

And the relevance to Sky? 

[Chrisee]

@dkjl sounds like a scam call from the description as BT ceased to have "operators" many years ago. 

[caesarome]

Clearly a scam @dkjl as why would BT be calling you if you were a Sky customer and like Sky they do not make such calls so you have nothing to worry about if you hung up on them and gave them no personal details.

[TimmyBGood]

Absolutely a scam: ISPs don't tell customers even if such things actually happen (which is incredibly unlikely) and 'BT' hasn't been responsible for administering the national network since the 1980s.

'Hacking' of a broadband account is essentially meaningless anyway: broadband hardware can be vulnerable, but a 'broadband account' itself has no value to anyone outside the subscription address*.  Typically the criminals recite their nonsense scripts without understanding it themselves to enough people that someone eventually falls for it.

*The credentials for a Sky account are different, because those can potentially be used to place a legitimate looking order with Sky Mobile and so are monetisable by the bad guys.