HUB delivery - change of address

[SuzieBARR]

Good evening,

do you know, if I can change my delivery adress for a new hub? Thank you

[Highlinder]

@SuzieBARRIs this because you will not be in to pick it up?

[SuzieBARR]

No. It's a hub for holiday let. So when it arrives, there will be guests and not us. So I want it to be send to my house, so I can take it with us, when we go there.

[Highlinder]

@SuzieBARRI am not sure if that will be possible if it is not within the same area, as Sky normally say it only goes to the address that the service is being delivered at, but you might be able to re-direct it to the nearest sorting office of the home let and be able to collect it then.

But if you can check with Sky in regards to this yourself, they may be able to send it to you at your home address as being the account holder.

[SuzieBARR]

Thank you. I'll contact them on Monday

[Highlinder]

@SuzieBARRWhen it the service there supposed to go live or the router is supposed to be delivered?

[DanD90]

@Gary+Youngson you'll need to call Sky to enquire about changing the address as this is a customer to customer forum, you are not speaking directly with Sky.