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Discussion topic: Got no internet

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This message was authored by tootifruity071 This message was authored by: tootifruity071

Got no internet

The orange light is on, on my , I think its the router
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This message was authored by Sebastian75 This message was authored by: Sebastian75

Re: Got no internet

Harrow,  West London no Internet connection....

 

Anybody experiencing same issues in Harrow?

This message was authored by Zohra786 This message was authored by: Zohra786

Re: Got no internet

Also got no internet in South Harrow 

This message was authored by Incyb This message was authored by: Incyb

Re: Got no internet

No internet in Sudbury Hill 

This message was authored by AW89 This message was authored by: AW89

Re: Got no internet

No internet but router all green lights atm 

Surrey 

This message was authored by Hannah96 This message was authored by: Hannah96

Re: Got no internet

Same no Internet in sudbury hill. WiFi and power green but Internet amber. 

This message was authored by chachu This message was authored by: chachu

Re: Got no internet

Same issue as people in Harrow and Sudbury area, internet light is amber on the router snd the other 2 are green on both sides of amber light, been like this since around midnight, glad to see I'm not the only one with this problem because this means it's an issue with the cables outside, will report this to Sky at 8am as soon as lines open, hopefully they will send an engineer to fix from outside! 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Got no internet

Posted by a Superuser, not a Sky employee. Find out more

At that time of night it could be maintenance taking place. This is carried out overnight to keep disruption to a minimum as most customers are asleep. As some have suggested if it hasn't returned by 7ish in the morning give Sky a call to report it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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