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Discussion topic: Good speed internet, poor performance

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This message was authored by: Stuart_Gray

Message posted on ‎15 Oct 2024 11:15 AM

Good speed internet, poor performance

Hi, I have tested my internet speed, download, upload and ping. All good results. But all devices in the house struggle to load websites and video regardless of proximity to the hub. Are there any other tests I can do?

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This message was authored by: Chrisee

Message posted on ‎15 Oct 2024 02:56 PM

Re: Good speed internet, poor performance

Posted by a Superuser, not a Sky employee. Find out more

@Stuart_Gray try adding a public DNS address to the network settings on devices you use to access the web the free Google DNS is pretty fast add 8.8.8.8 and 8.8.4.4 to the list of DNS servers (you may need to change the DNS setting from automatic to manual to do that). 

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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