Getting no connection

[Stewy_mcmason]

No Internet, openreach box has no lights

[JimM1]

@Stewy_mcmason If you are referring to the Openreach ONT, no power or any light on then power socket is off, PSU unit may have dailed or the ONT itself may have turned faulty, to get new or looked at you need to call sky and report unit as a fault.