0

Discussion topic: Full fibre upgrade

Reply
This message was authored by: Gibbo166

Full fibre upgrade

Hi, I am looking to upgrade to Sky Full Fibre. The Openreach MDU box has already been installed on my council block. When checking online, Flat 20 in my building is showing as completely eligible and available for Full Fibre, but my property (Flat 18) is showing as unavailable. Because Flat 20 is live, the building's infrastructure is active. Can a Sky Community Community Manager please escalate an ORDI (Openreach Data Integrity) request to Openreach so they can correct the database mapping for Flat 18? Thank you."

Reply

All Replies

This message was authored by: Chrisee

Re: Full fibre upgrade

Posted by a Superuser, not a Sky employee. Find out more

 @Gibbo166 what does a search  on your flst show on this checker show Openreach Checker?

 

If you want help understanding the output post a screnshot of the table and the first 3 lines of the notes sfter obscuring the reference to your address. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Avatar for Gibbo166
Level 1 icon
Topic Author
This message was authored by: Gibbo166

Re: Full fibre upgrade

Screenshot_20260917-191506.jpg

Avatar for Gibbo166
Level 1 icon
Topic Author
This message was authored by: Gibbo166

Re: Full fibre upgrade

Screenshot_20260917-191447.jpg

Avatar for Gibbo166
Level 1 icon
Topic Author
This message was authored by: Gibbo166

Re: Full fibre upgrade

The first picture is my home and the 2nd picture is my next door neighbour 

Reply