Discussion topic: Full fibre install

This message was authored by: Charll482 · ‎30 Jan 2024

Just booked to upgrade broadband to ultrafast, engineer booked for the 17th. Agent on the phone didn't sound overly confident when I asked about the install process. We have a hard wired connection to a PS5 at the moment with having the ONT fitted, will this affect our existing ethernet cable does anyone know ?

This message was authored by: GD1 · ‎30 Jan 2024

@Charll482 Your existing ethernet cable will connect to the hub, the Hub will connect to the ONT, it won't affect your ethernet setup at all.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 · ‎30 Jan 2024

@Charll482 Your existing ethernet cable will connect to the hub, the Hub will connect to the ONT, it won't affect your ethernet setup at all.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: mormegil · ‎30 Jan 2024

It depends where you and the engineer agree to have the ont fitted

depending on where this is you may need a longer Ethernet cable but you want know until that happens

Discussion topic: Full fibre install

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