0

Discussion topic: Full fibre install problem

Reply
This message was authored by grumpyg49 This message was authored by: grumpyg49

Full fibre install problem

Has anyone else had problems with Openreach? After waiting for full fibre installation, a few weeks ago 2 guys (one from Sky, one from Openreach)ntrued to get me up and running, but there's a fault somewhere in the optic cabling somewhere nearby, I've been getting promises that the Openreach are going to fix it but it gets postponed because the Openreach engineers are too busy.

Reply

All Replies

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Full fibre install problem

Posted by a Superuser, not a Sky employee. Find out more

@grumpyg49 

Happens quite often. Usually because Openreach doesnt have enough engineers or enough specialist teams/equipment to come out and fix the fault. Unfortunately all you can do is keep chasing Sky for an update.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion