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Discussion topic: Since Q box returned our wi fi signal is really bad

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This message was authored by: Nomee

Since Q box returned our wi fi signal is really bad

Good morning 

 

Our wi fi signal is really bad since the return of our W box & mini box. It appears to getting  worse each day. Really disappointed and wondering the best solution. Would prefer to stay with Sky but bad wi fi and increase in price at the mo is not justified. What can be done to improve WiFi please 

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This message was authored by: jamesn123

Re: Since Q box returned our wi fi signal is really bad

Posted by a Superuser, not a Sky employee. Find out more

@Nomee 

Just to clarify did you say you cancelled & returned your Sky Q subscription?

If so this will likely be why your WiFi signal has gotten worse, the Sky Q main & mini boxes act as WiFi boosters for your broadband so now they are gone you will have lost that functionality. 

 

If you want to improve the situation you'd need to subscribe to WiFi boost or WiFi Max then get boosters from Sky. Or you could look at 3rd party options.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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