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Discussion topic: Full fibre confusion - houses on same telegraph pole with different availability

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Full fibre confusion - houses on same telegraph pole with different availability

‎02 Jan 2024 07:29 AM

Posted by a Superuser, not a Sky employee. Find out more

@PaulfromBrum we have seen other examples of Sky customers on G.Fast not being offered an upgrade to full fibre despite availability.  When superusers queried this with Sky we were told it is because their systems simple cannot currently cope with this move and that the only solution is for the customer to move to a different ISP. 

Unfortunately it is what it is.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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