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Discussion topic: Full fibre broadband upgrade process failing online
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This message was authored by: stevegiles8
Message posted on 02 Oct 2025 07:59 AM
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Full fibre broadband upgrade process failing online
Hi all, I'm trying to upgrade my sky broadband online (want to go to full fibre), but the process stalls at the final stage.
Anyone else had this problem and is there a number I can call to resolve it?
Thanks
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This message was authored by: JimM1
Message posted on 02 Oct 2025 11:46 AM - last edited: 02 Oct 2025 11:48 AM
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Re: Full fibre broadband upgrade process failing online
@stevegiles8 See the link below goto post 4 of 4 click that link, scroll down hit the call us and the number will appear.
https://helpforum.sky.com/t5/Broadband/Moving-Home/m-p/5080372
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