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Discussion topic: vpn issues using new white sky max wifi router??

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This message was authored by: chrisd123

Message posted on ‎02 Oct 2025 11:12 AM

vpn issues using new white sky max wifi router??

hi how do i stop my wifi from kicking me out of use on the works laptop when working from home??

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This message was authored by: TimmyBGood

Message posted on ‎02 Oct 2025 11:46 AM

Re: vpn issues using new white sky max wifi router??

Posted by a Superuser, not a Sky employee. Find out more

@chrisd123 

 

https://helpforum.sky.com/t5/Broadband/Having-problems-with-a-3rd-party-VPN-and-have-a-Hub-6/td-p/48... 

 

You could also try using the Max Hub administration settings in the My Sky app to toggle UPnP: this has a side-effect of removing the 8:1 Map-T which is typically the root cause of VPN issues.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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