This discussion topic has been answered Discussion topic: Full Fibre Upgrade link not working
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Message posted on 16 Apr 2026 08:58 PM
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The street had a message on text /whatsapp offering full fibre with no contract change a couple of weeks back.
A neighbour clicked "yes" which triggered an openreach survey.
I clicked "yes" a couple of weeks later and it just made me log in and then said they didnt have anyone available to help.
I can do an upgrade via the app but only if I sign a new 2 year contract.
Have they pulled the plug on the offer?
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Message posted on 16 Apr 2026 09:33 PM
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@Paul919 it is probsble you can upgrade but if the on lne link isn't working call Sky as often it requires manual,intervention
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 16 Apr 2026 09:33 PM
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@Paul919 it is probsble you can upgrade but if the on lne link isn't working call Sky as often it requires manual,intervention
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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