Discussion topic: Frustratingly Poor WiFi Again
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Message posted on 17 Jul 2024 02:12 PM
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Frustratingly Poor WiFi Again
I'm on Sky Braodband Ultrafast 1 which is meant to gaurantee 152 Mb/s
I continually have the family complain about poor quality and the number of times the router has to be rebooted.
Just this week I have been running 2 speed tests per day (using a mix of Speed, Ookla or Which) to check download & upload speed. The best has been 51Mb/s Upload and 26Mb/s download (sat 4 feet away from the router). Worst has been 3mb/s upload and 6mb/s download (in another room).
Meanwhile Sky report my performance as the full 152Mb/s every day for the last 30 days!!
I am the only one working from home this week so I would have expected an significant improvement. I am paying approx £155 p/month for my Sky package all of which relies onm Broadband to perform. I vant keep having to swith off video on Teams calls or not be able to present on Teams. Its a part of my job.
FYI Sky team, my broadband deal expires in 10 days. Why would I consider staying ??
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All Replies
Message posted on 17 Jul 2024 02:23 PM - last edited: 17 Jul 2024 02:26 PM
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Re: Frustratingly Poor WiFi Again
@GDavidson wrote:
I'm on Sky Braodband Ultrafast 1 which is meant to gaurantee 152 Mb/s
The guarantee on Ultrafast 1 is 100Mbs delivered to the Hub from the internet over optical and ethernet cable.
WiFi from the Hub to client devices is entirely different and not actually guaranteed at all.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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