0

Discussion topic: Free Full Fibre Upgrade

Reply
Avatar for jeremythegreat
Level 1 icon
What's this?
This message was authored by: jeremythegreat

Message posted on ‎28 Apr 2026 09:23 AM

Free Full Fibre Upgrade

I was offered a free upgrade to Full Fibre 100, now checking my next bill, I am being charged £44 per month

Report post
Post 1 of 4
156 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎28 Apr 2026 09:34 AM

Re: Free Full Fibre Upgrade

Posted by a Superuser, not a Sky employee. Find out more

What did Sky say when you told them this?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 4
148 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎28 Apr 2026 09:35 AM

Re: Free Full Fibre Upgrade

Posted by a Superuser, not a Sky employee. Find out more

@jeremythegreat 

The upgrade itself might have been free but there will be a monthly cost to pay as presumbly you did before ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 4
145 Views
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎28 Apr 2026 10:01 AM - last edited: ‎28 Apr 2026 10:47 AM

Re: Free Full Fibre Upgrade

Posted by a Superuser, not a Sky employee. Find out more
@jeremythegreat wrote:

I was offered a free upgrade to Full Fibre 100, now checking my next bill, I am being charged £44 per month

It's 'no extra cost' rather than 'free': broadband does inevitably have a monthly charge.  The terms of the upgrade are there's no installation fee and no change in the current monthly price for the remainder of any applicable minimum contract term.

 

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost 

 

Sky Broadband subscribers who aren't in a minimum term would start paying the 'full fibre' subscription rate immediately.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 4 of 4
128 Views
0 Likes
Reply
Reply