0

Discussion topic: Forever slow

Reply
This message was authored by: RM1210

Forever slow

Once again my 'super fast' full fibre to home broadband is giving out subpar service. Constantly having to reset my router. My Sky Q main STB in order to get coverage around my medium sized 3 bed house. Not sure how much longer I can continue with such a poor connection. Works for a while then drops off, speeds should be MINIMUM 200mbps yet I constantly am getting below 50. Just not enough for a busy family of 5. Spoke to Sky more than 10 times to try and up the performance which resulted in upgrading my package and STILL it doesn't work as it should. Time to move on?

Reply

All Replies

This message was authored by: jamesn123

Re: Forever slow

Posted by a Superuser, not a Sky employee. Find out more

HI @RM1210 

Which router do you currently have? Pairing Sky's latest router or infact any really with Sky Q can result in slower than expected WiFi speeds, especially when you are on FTTP and are expecting 100s of mbps. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply