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Discussion topic: Black cable connecting hub to BT box broken.

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This message was authored by: Dawn0504

Message posted on ‎14 Sep 2025 11:50 AM

Black cable connecting hub to BT box broken.

Hi

 

can anyone tell me what the black  wire with purple connector is called that connects hub to BT box.   Connector has come off and I need a new cable.   I have a grey lead but that won't work. 

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This message was authored by: jamesn123

Message posted on ‎17 Sep 2025 01:25 PM

Re: Black cable connecting hub to BT box broken.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dawn0504 

Which BT box is this? Do you mean an Openreach ONT that is mounted on the wall or your telephone socket?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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