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Discussion topic: Fire stick connection is poor

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This message was authored by: BJ1991

Message posted on ‎02 Nov 2024 11:25 PM

Fire stick connection is poor

My fire stick connection is poor however my broadband seems ok
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎03 Nov 2024 06:50 AM

Re: Fire stick connection is poor

Posted by a Superuser, not a Sky employee. Find out more

@BJ1991 it is not uncommon issue with Firesticks or any streamer that is hidden behind a TV which contains metal that blocks wifi signals. The solution is to buy a short HDMI extension cable so the unit gets a better signal.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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