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Discussion topic: Fibre wire got cut

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This message was authored by Mustafa3 This message was authored by: Mustafa3

Fibre wire got cut

We were putting installations in our home and the worker accidentally cut the sky WiFi wire so right now there is no WiFi connection at all. 
I will need an employee from Sky to fix this, could you arrange one as soon as possible please?

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This message was authored by GD1 This message was authored by: GD1

Re: Fibre wire got cut

Posted by a Superuser, not a Sky employee. Find out more

@Mustafa3  Your 2 other threads you created have been removed, you don't need to post the same issue 3 times.

 

You'll need to call Sky to report the issue

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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