Broadband
0

Discussion topic: Chrome cast frequently disconnecting

Reply
Jbear81
What's this?
This message was authored by Jbear81 This message was authored by: Jbear81

Chrome cast frequently disconnecting

‎25 Sep 2024 07:07 PM

Hi, our chrome cast connects to the Wi-Fi & tv ok but consistently disconnects after approx 2-5mins of viewing? Our phones that we are casting from seem to have reasonable Wi-Fi so we'd welcome any ideas as to why this is happening, thanks

Report post
Post 1 of 3
219 Views
Reply
0 Likes
Reply

All Replies

cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Chrome cast frequently disconnecting

‎25 Sep 2024 07:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jbear81 

 

What generation chromecast ? Which sky hub?

 

 

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 3
213 Views
Reply
0 Likes
Jbear81
What's this?
Topic Author
This message was authored by Jbear81 This message was authored by: Jbear81

Re: Chrome cast frequently disconnecting

‎25 Sep 2024 08:14 PM

Hi, thanks for responding, the chrome cast is 

Chromecast with Google TV (HD) Snow 

 and the sky hub is model SR213-02-uk-wht if that makes sense? 

Report post
Post 3 of 3
205 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion