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Discussion topic: Chrome cast frequently disconnecting

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This message was authored by: Jbear81

Message posted on ‎25 Sep 2024 07:07 PM

Chrome cast frequently disconnecting

Hi, our chrome cast connects to the Wi-Fi & tv ok but consistently disconnects after approx 2-5mins of viewing? Our phones that we are casting from seem to have reasonable Wi-Fi so we'd welcome any ideas as to why this is happening, thanks

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎25 Sep 2024 07:32 PM

Re: Chrome cast frequently disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Jbear81 

 

What generation chromecast ? Which sky hub?

 

 

 

 

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This message was authored by: Jbear81

Message posted on ‎25 Sep 2024 08:14 PM

Re: Chrome cast frequently disconnecting

Hi, thanks for responding, the chrome cast is 

Chromecast with Google TV (HD) Snow 

 and the sky hub is model SR213-02-uk-wht if that makes sense? 

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