Fibre installed recently but signal now doesnt reach upstairs rooms

[Sharon217]

Fibre installed recently and the signal does not reach the upstairs rooms.  We have a booster in the loft as well my son works from home 

[caesarome]

@Sharon217 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

[JimM1]

@Sharon217 If your sky Hub moved by the new Fibre install that happened, then you may just have to move the booster to catch the signal's from it!