Fibre drop

[Rosequartz]

Having just got fibre we seem to be having drop outs where going onto sky to check where they issue is isn't showing up anything but we clearly have no WiFi I thought full fibre wasn't suppose to do this

[Chrisee]

@Rosequartz Full fibre is generally fsr more reliable than partial fibre but can have issue. To check what is going on what happens to the lights on your hub when the connection drops? See https://www.sky.com/help/articles/hub-lights-explained-start

If that indicates the hub is losing connection to the line does the ONT unit show a red light shich would indicate a issue with the fibre connection. In thst case report the issue to Sky.