Fibre broadband

[JRR28]

Recently had fibre broadband fitted. About 3 weeks ago. Due to the construction materials of the flat we had a booster in the hallway. Both the sky advisor and the fitter said we no longer needed this. Since this was cancelled signal poor and doesn't extend to the bottom half of the flat

[caesarome]

@JRR28 

From what you have said it apepars that you do need the booster so if you have Broadband Max on your account then get in touch with Sky so they can send you a pod as per this:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.