Discussion topic: Fibre Activation
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Message posted on 14 Dec 2024 08:18 AM
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Fibre Activation
Can anyone confirm how long it takes for Fibre to be activated.
Installed yesterday, no internet contacted sky and was advised upto midnight
surprise surprise we are now into the following day and no wifi , i work from home so this is becoming a nightmare
For contexts i had a problem with my superfast broadband, not working in some rooms. Told by sky i couldnt have a booster and basically told i woud need to upgrade. Upgraded to be told i would need to wait a month.
Between this time having to get another engineer out because the internet stopped working all together (the fault wasnt due to needing a booster) it was due to an external fault
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All Replies
Message posted on 15 Dec 2024 08:47 AM
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Re: Fibre Activation
Hi @Lisa255
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
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