Fible cable

[Grahambatten]

Im still waiting for fible cable, 5 months on still no cable.

Could you find out when open reach is coming out.

[caesarome]

@Grahambatten 

Are you saying you placed a an order for Sky Fibre 5 months ago and nothing has happened since, if so what shows here for you:

https://www.sky.com/ordertracking

[Chrisee]

@Grahambatten you need to speak to Sky to check thecstatus of your order. Therefore I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

See here for more on how escalation works Escalating a post to a Sky expert | Sky Community

[Brill+Gill]

Hi @Chrisee, thanks for escalating this. We’ve sent @Grahambatten an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.