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Discussion topic: Fiber

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This message was authored by: Katie6345

Message posted on ‎01 May 2026 02:50 PM

Fiber

How long does take to connect to fiber

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This message was authored by: TimmyBGood

Message posted on ‎01 May 2026 02:58 PM - last edited: ‎01 May 2026 02:59 PM

Re: Fiber

Posted by a Superuser, not a Sky employee. Find out more

@Katie6345 

 

Depending on the individual property, from days to months between placing an order and going live.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Katie6345

Message posted on ‎01 May 2026 03:04 PM

Re: Fiber

I had wire fitted today 

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This message was authored by: TimmyBGood

Message posted on ‎01 May 2026 03:10 PM - last edited: ‎01 May 2026 03:10 PM

Re: Fiber

Posted by a Superuser, not a Sky employee. Find out more

@Katie6345 

 

If both the internal and external work has been completed then data should flow : it's possible that might not happen until after midnight.

 

If only half the work is finished then the circuit isn't complete. It's not unusual for the jobs to be carried out at different times.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎01 May 2026 05:12 PM

Re: Fiber

@Katie6345 wrote:

I had wire fitted today 

Did you get an email or text telling you what your activation date is? Have you received your Sky router yet?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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This message was authored by: caesarome

Message posted on ‎01 May 2026 05:24 PM

Re: Fiber

Posted by a Superuser, not a Sky employee. Find out more

 

@Katie6345 

What appears here for you:

 

https://www.sky.com/ordertracking

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