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Discussion topic: Faulty fibre cable

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This message was authored by: Ffion11

Faulty fibre cable

No internet - the dog has chewed the fi re cable

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This message was authored by: Chrisee

Re: Faulty fibre cable

Posted by a Superuser, not a Sky employee. Find out more

@Ffion11 if it is the feed tomthe ONT you need to report the fault to Skywho will need to get Openreach out to fix the fault which will take a few days. However if its the cable from the ONT to the hub you can buy a repkacement from any hardware store or most supermarkets. Just look for an Ethernet cable you do not need anything fancy.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: TimmyBGood

Re: Faulty fibre cable

Posted by a Superuser, not a Sky employee. Find out more

@Ffion11 

 

Also keep an eye on the canine, because hair-fine glass is not good for the digestive system.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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