I am at my whits end with you people. You have sent engineers twice with no modem so no Internet. The first left the window insecure so my dog has jumped out bitten somebody and been taken by the police. On the second visit he had no modem. But said it was a good installation, despite the wire runs diagonal up the wall. Either you sort it out or I will permanently.
Moserator notes: Edited title to make more relevant
