Issues with wifi

[Amanda19851115]

Hi,

my WiFi doesn't reach all my rooms, which is causing me issues as my 4g is being drained and so I am running out of data on my phone because of it. It's the back of the house on both floors.

[caesarome]

@Amanda19851115 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.

[JimM1]

@Amanda19851115 You can also disable the mobile data when you are at home, then see if the mobile will hang onto the wireless wifi connection!