FTTP install

[Synner]

Hi all, looking for a bit of advice...

Got sky fibre due to be installed 10th November, I picked this date because I will be home from work on that day...

Had a phone call today from a BT Openreach engineer who was outside my house wanting to install fibre from the pole to the house and put up a grey box.  I asked him to replace the existing copper cable (we're currently with virgin media so the copper cable wasn't in use).

Having arrived home the engineer has put the grey box right by the external virgin media box, unfortunately the place it has been installed on the outside wall is right where the power fuse box for the house is on the inside (in a kitchen cupboard).  This will be impossible to directly install the fibre on the inside of the house.

Is it possible for the installer on the 10th to run fibre along the outside wall further down the house and enter into the lounge..?  I called sky and was told they go directly behind the grey box, unfortunately this isn't possible.  I was then told they will "figure it out on the day"....

Thanks,

Bri

[Skull+Treaty · Accepted solution]

@Synner 

My CSP (grey box) is by the front door, with a 20 metre run of fibre around to the side of the house where it then enters my lounge and terminates in the ONT. So ours is nowhere near the CSP. 

[Synner]

Hi, thanks for the reassurance, we've waited for FTTP to be available for a few years and now that it is it looked like it was going to turn into a painful install experience.

Bri

[Chrisee]

@Synner the engineer who comes on the 10th will install the ONT where you want it assuming its practical if it isnt they should explain why and agree an alternative location with you. . 

[TimmyBGood]

@Synner 

In theory a 'standard' FTTP installation allows ten metres between CSP and ONT, but in practice the installers have thirty metre fibre optic pigtails available and cut these to length, so typically don't particularly care about going longer as long as this doesn't cause their schedule to slip. They won't want to go through multiple internal walls though.

[Synner]

Thanks for that.  It'll only be a 3-4 metre run to where I want the cable coming into the house so hopefully should be good.