03 Sep 2022 06:56 PM
Just had FTTP installed yesterday. WiFi on Phone connected no problem, however the phone keeps defaulting back to 5g. Phone message "connected without Internet".
Turning WiFi on phone off and on resolves the issue but only temporarily.
Any ideas?
04 Sep 2022 12:26 PM
Posted by a Sky employeeHi there, is this happening on all phones or any other devices or is it just this particular device?
04 Sep 2022 07:53 PM
Currently my phone seems to be the one suffering. Wife's seems ok.
Mine is about 6 months old and no settings were changed when I switched from old to new WiFi.
Router is also unobstructed on top of a TV Unit.
06 Sep 2022 12:19 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @carld1990
Please post your router stats
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion