Discussion topic: Extinction return box

This message was authored by: Deepthi · ‎31 Dec 2023

As I requested to cancel my subscription so I need to change my return date

This message was authored by: Chrisee · ‎31 Dec 2023

@Deepthi you are not talking to Sky by posting in this public forum. I am escalating your post to Sky who should be in touch offering an online chat through the forum where they will take you through security questions to allow them to access your details.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Daniel0210 · ‎31 Dec 2023

@Deepthi
The escalation process is now unavailable until Wednesday 3rd January. In the meantime if you want to call Sky we’ve been informed that the phone lines will be open:
New Years Eve ~ 0900 til 1800
New Years Day ~ 0800 til 2100
Other days will be normal hours.
▪️
To contact Sky via Social Media the operating hours on the Bank Holiday will be:
New Years Day ~ 0830 til 2100

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Extinction return box

Extinction return box

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