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Discussion topic: Expected phone call

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Avatar for HollieWood
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This message was authored by: HollieWood

Message posted on ‎10 Sep 2025 06:00 PM

Expected phone call

I was expecting a call at 4.30pm 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Sep 2025 06:13 PM

Re: Expected phone call

Posted by a Superuser, not a Sky employee. Find out more

@HollieWood 
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

 

We obviously know nothing about the reason for the call or why it didn't happen. It's best for you to initiate contact again. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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This message was authored by: TimmyBGood

Message posted on ‎10 Sep 2025 06:24 PM

Re: Expected phone call

Posted by a Superuser, not a Sky employee. Find out more

@HollieWood 

 

Multiple forum posts woul suggest that promised callbacks don't always happen.

 

It's also important to recognise that scammers frequently offer callbacks when their initial calls is rebuffed.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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