23 Dec 2023 11:40 AM
Hope someone can help.
I recently upgraded to Sky Ultrfast Plus - speeds are as expected (around 500mbs download) when checking with Ethernet cable into LAN port on SR203 hub - no issues.
My problem is Wi-Fi. I can do a speed test on iPhone on Wi-Fi and get 300mbs download, then do a test a few minutes later on same device, in same area of house and get 25mbs download.
My Wi-Fi signal strength when doing the checks is RSSI -40 dBm (very good).
I've tried all the usual things, like unplugging devices to try and identify if there is something using the bandwidth.
I contacted Sky and got a new router (another SR203) but same issue.
All very strange - anyway, if someone has come across this before I'd be pleased to know if their is a solution.
Thanks
23 Dec 2023 12:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@GJD1 wrote:
I do have TP Link powerline Wi-Fi extender - that is using the same SSID as the Sky Wi-Fi
That could be causing the phenomenon you are observing, as it will be somewhat random whether a client device is using WiFi from the Hub or the extender at any particular moment, and the extender WiFi will be stronger/faster within its own local coverage than the Hub at a distance.
23 Dec 2023 11:59 AM
Posted by a Superuser, not a Sky employee. Find out more
Do you have any Sky boosters or Q television boxes at the address?
23 Dec 2023 12:13 PM
I'm on Sky Stream - so no Q box, no mini boxes or booster.
I do have TP Link powerline Wi-Fi extender - that is using the same SSID as the Sky Wi-Fi
23 Dec 2023 12:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@GJD1 wrote:
I do have TP Link powerline Wi-Fi extender - that is using the same SSID as the Sky Wi-Fi
That could be causing the phenomenon you are observing, as it will be somewhat random whether a client device is using WiFi from the Hub or the extender at any particular moment, and the extender WiFi will be stronger/faster within its own local coverage than the Hub at a distance.
23 Dec 2023 01:29 PM
Many thanks @TimmyBGood
Unplugged the tp-link devices and now consistently getting very good bandwidth throughout the house - a very easy fix.
What causes the issue - as I thought when the same SSID was used, both the Wi-Fi from the sky hub and the extenders were effectively the 'same' network?
23 Dec 2023 01:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@GJD1 wrote:
What causes the issue - as I thought when the same SSID was used, both the Wi-Fi from the sky hub and the extenders were effectively the 'same' network?
Kind of, but they could also be competing for airspace. A 'real' mesh solution has quite a sophisticated management system running in the background to manage frequency, broadcast power and client device association with each node.
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