Everything connects except one tv and my mobile!

[Natty2602]

Everything had been fine until half an hour ago. My son's tv always has issues connecting or staying connected, but tonight my phone has joined it. Both devices keep saying "authorisation failed". Tried forgetting the network and rebooting the phone and tv, but now it says password incorrect on both devices (I have made sure it is correct). I have two other tvs, two iPads and my daughters phone all connected fine, just these two devices being stupid!! I havent changed anything, and my phone was connected until it startednplaying up while playing a game....anynideas or just see if it magically works in the morning? 

[Chrisee]

@Natty2602 quite why devices do this is a mystery but the fix that normally works is to delete  the connection then fully reboot the device - with a TV disconnect the power until the power led goes out - then add the connection again. Presumably tge memory locatiionnthe stores the password got scrambled the reboot should clear it but tgst is a guess.

[Natty2602]

I tried that several times. In the end I had to do a hard reset on the router and they connected again, but then my Sky Q wouldn't connect this afternoon so had to do ANOTHER hard reset....nothing but issues with Sky BB for the last couple months!!