Euro Car Parts

[Owen-666]

Every time I attempt to access Eurocarparts.com i get a message saying that the web site took too long to respond. I have tried from my laptop (ethernet connected) and phone wifi connected with the same results. Other web sites can be accessed ok. If i turn wifi off on my phone and use EE 4G then i can access the site with no issues. The site has worked fine in the passed from my phone and PC. Any help would be appreciated.

Thank you in advance Owen.

[Highlinder]

@Owen-666Is the DNS set as default on these devices. Might want to try change those on one of the devices you have to see if you can then access this site.

[cookiemonsteruk]

@Owen-666 

Go to broadband shield on your my sky app and change to 18

@Highlinder  eurocarparts rings a bell. It's an 18+ site so possibly a broadband shield job.

[Owen-666]

I have changed the broadband shield from "Disabled" to "18" with no difference so i have changed it back to "disabled"

[Owen-666]

I have also tried setting the DNS to 8.8.8.8 (Google) and the IPV6 to 2001:4860:4860::8888 (also google) again with no effect.

[cookiemonsteruk]

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@Owen-666 wrote:

I have changed the broadband shield from "Disabled" to "18" with no difference so i have changed it back to "disabled"

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@Owen-666 

Ah, it was disabled in the first. It should have worked previously then

[Highlinder]

@Owen-666Where are you changing the DNS at ?

[jamesn123 · Accepted solution]

@Owen-666 

Try unplugging your router for 20mins to get a new public IP. You may have inherited a bad one

[Owen-666]

Thank you for all the suggestions. The problem was resolved by turning the router off for 20 minutes are restarting it. I assume that this is an issue that Sky need to look at as clearly some of their IP range can not access all websites..