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Discussion topic: Ethernet port speed

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This message was authored by Sam180 This message was authored by: Sam180

Ethernet port speed

Hello - I have sky WiFi 150mb, which works well over WiFi. I have Ethernet ports around my house however and I'm only getting up to 90mb (according to the Netflix speed app). I've tried connecting a laptop directly to my router but this still only gets between 80-90. I have cat 5e Ethernet cables which should be fast enough. Is there anything in need to be doing differently?

 

thank you!

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This message was authored by nkendall This message was authored by: nkendall

Re: Ethernet port speed

Check the settings of the network interface adaptor in your laptop - it could be set to 100 Mbps instead of 1000 Mbps.

 

Checking your computer's network interface speed  · Customer Self-Service (voyager.nz)

Sam180
Topic Author
This message was authored by Sam180 This message was authored by: Sam180

Re: Ethernet port speed

Thank you! I will check on my laptop, but will that influence the other devices connected via Ethernet? I have my main sky q box and a sky q mini, both of which are showing less than 90mb speed via Ethernet, which is very similar to when connecting a laptop directly to the router 

This message was authored by nkendall This message was authored by: nkendall

Re: Ethernet port speed

Not sure. Someone with better knowledge than me will soon reply, I suspect!

This message was authored by TomThumb5ive This message was authored by: TomThumb5ive

Re: Ethernet port speed

@Sam180  In general, streaming type devices don't require massive amounts of bandwidth, even  a uhd video stream is typically 25-30Mb/s max, 

so it's common for tv's / set top boxes Ethernet ports to be 10/100 max.

PC's or laptops normally have better specifications, so you should be getting closer to 140Mb/s  over a wired connection from the likes of fast or Ookla.


Tom...

 



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This message was authored by Chrisee This message was authored by: Chrisee

Re: Ethernet port speed

Posted by a Superuser, not a Sky employee. Find out more

@Sam180 if you ethernet cabelling has been in place for some years it is possible it doesn't support gigabit speeds which requires a minimum of Cat 5e cabelling with all 4 pairs connected. In practice 90Mb/s is ample for most purposes as few apps can use much over 100Mb/s anyway. The one huge benefit of ethernet is it is far more stable than wifi.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Giggsy1977 This message was authored by: Giggsy1977

Re: Ethernet port speed

I would also log into your router and check the ethernet ports are set to Gigabit and not Fast Ethernet. 





Not a sky broadband subscriber
Sam180
Topic Author
This message was authored by Sam180 This message was authored by: Sam180

Re: Ethernet port speed

Thanks both - it's a new build house so I'm expecting the Ethernet cables through the walls to support over 100mb. I've also checked the settings on the router and it's set to gigafast 😞

 

agreed that 90mb is ample, I'm just wanting to get the maximum I can through the cables if I'm paying for 150mb!

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Ethernet port speed

Posted by a Superuser, not a Sky employee. Find out more

@Sam180 

Can you send a screenshot of your ethernet status in Windows when you connect your laptop via ethernet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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