Ethernet not working, WiFi is

[TATsimTV]

My PC and PS4 are unable to make an connection via Ethernet. I've tried different ports and cables and no luck.

The windows diagnostic says on IP assigned. So thought I'd log into the router and try a reset or atleast adjust some ethernet settings.

I've been trying may combinations but cannot log into the routers setting web portal.

Admin / PIN on card

admin / PIN

Sky / PIN

Admin / Sky

admin / Sky

admin / sky 

Admin / WiFi password

admin / WiFi password 

I've held the reset for 10secs, no difference. I've tried 20secs no difference. All in all I've been without ethernet for 3hrs now but the WiFi is working fine at a steady 65mbps. Restart of the PS4 or PC haven't helped.

New router in November, a stood up black one, replacing my old flat one. Doesn't feel warm, no damage externally, all cables in ports and not taught or stretched.

The only option left when 'googling' is the port has died, seems unlikely that all 4 ports would fail, and I've still got blinking green and orange lights on them.

All lights on the router and green and MySky says no problems.

Admin / Admin

admin / admin

[Chrisee]

@TATsimTV the log in for the upright black Sky hub is admin and the default wifi password on the label assuming nobody has changed the admin password but that doesnt change when you change the wifi password its a separate field. To factory reset the router hold in the reset pin until the power led blinks which takes up to 20 seconds release before that and the hub just restarts and wont change its settings.

In practice there are very few ethernet settings by default the hub wil have ethernet  power saving off and the speed set to Gigabit you can enable power saving which is not advised and switch the speed to "fast ethernet" which is 100Mb/s.that is it from memory. All other settings like DHCP etc affect the WiFinand Ethernet interfaces.

Most likely your issue is with the connection from your devices especially if you are using anything other than direct cables.