Ethernet devices make Wifi devices loose connection

[Anonymous]

Hey, 

Whenever i start my laptop or desktop up with their ethernet connections everything on wifi looses its connection including my sky q box is there anything i can do to stop this happening? its getting a real pain now and I'm wondering if it's a sky problem with the hub.

[Chrisee]

@Anonymous do thry actually lose their connection i.e, the device reports a lost connection or just slow to a crawl? The former inducates a fault but never seen anything like thst myself. However if you have a slow connection adding an ethernet device can mean it uses the bandwidth starving wifi devices. Sky hubs do not have any mechanism to share bandwidth between decices fairly.

[geoffae]

@Anonymous  are you connecting  your laptop and desktop directly to hub's Ethernet ports?

[jamesn123]

@Anonymous 

Do your laptop and desktop have manual IP configurations? This can cause a problem

[Anonymous]

yes they are directly in the ethernet ports of the hub

[Anonymous]

the sky q box will be disconnected the ipads will be connected to the router but they say no internet connection

[Anonymous]

My laptop has a dynamic IP not sure about my desktop at the minute 

[geoffae]

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@Anonymous wrote:

yes they are directly in the ethernet ports of the hub

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That could be the problem, I have never used Ethernet ports on the back of a router, I have always connected an Ethernet cable from the router to  a switch and plugged my Ethernet connections into the switch