Discussion topic: Engineers at weekend

This message was authored by: elderwandninja · ‎08 Feb 2025

I upgraded to Gigafast today. I've been told it will be activated by tomorrow but do the engineers work weekends? Just done a speed test and it not activated yet

This message was authored by: cookiemonsteruk · ‎08 Feb 2025

@elderwandninja

What speed do you have at the minute?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: elderwandninja · ‎08 Feb 2025

Ultrafast

just tested it as 463 Mb/s

This message was authored by: cookiemonsteruk · ‎08 Feb 2025

@elderwandninja

Then no engineer is required. Sky will upgrde you remotely

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: elderwandninja · ‎09 Feb 2025

Yes it will be done remotely but wondering when? Is it done overnight ?

This message was authored by: cookiemonsteruk · ‎09 Feb 2025

@elderwandninja

Should be upgraded by now. Upgrades of this nature have taken anytime from 1/2 to 24 hours in the past. If not upgraded by early tomorrow drop us a reply here so we can escalate to sky

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Engineers at weekend

Engineers at weekend

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