Discussion topic: Engineer not returned

This message was authored by: lrice · ‎13 Dec 2022

An engineer arrived this morning as scheduled & identified an issue at the pole, however said needed to organise a cherry picker to access, so would return in approx 30 mins. This was over 4 hours ago - any idea how I contact the engineer?

This message was authored by: Daniel0210 · ‎13 Dec 2022

@lrice

You won't be able to directly contact the engineer. He/she may be having trouble acquiring the equipment. It may have to be rearranged. I'd give Sky a call tomorrow (when they might have had an update from Openreach) if no progress is made today.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: lrice · ‎13 Dec 2022

Thank you @Daniel0210 , engineer returned

This message was authored by: Daniel0210 · ‎13 Dec 2022

@lrice

Thanks for the update.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Engineer not returned

Engineer not returned

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