Discussion topic: Engineer keeps cancelling
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Message posted on 03 Dec 2024 09:40 PM
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Engineer keeps cancelling
I've had four cancelled appointments to install boosters. Each time, I've sat in and waited or asked a family member to be home. I keep getting £30.29 compensation but what I actually want is for the WiFi in my home to work as was guaranteed to me in October. What would you do?
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Message posted on 03 Dec 2024 09:42 PM
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Re: Engineer keeps cancelling
Have you spoken to Sky about this ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 03 Dec 2024 09:45 PM
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Re: Engineer keeps cancelling
Yes, I ring each time and they apologise and book a new appointment out and then the same thing happens.
Message posted on 03 Dec 2024 09:45 PM - last edited: 03 Dec 2024 10:01 PM
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Re: Engineer keeps cancelling
@Helen1236 wrote:
I keep getting £30.29 compensation
What would you do?
Keep booking until Sky has paid out enough to buy a really good mesh system with no monthly running cost ; )
I'd note that 4x£30 is already quite a lot more than the price of a three-node Deco M4
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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