0

Discussion topic: Internet keeps dropping out

Reply
This message was authored by: Joe109

Internet keeps dropping out

Internet is not working properly keeps dropping out and I'm paying £112 a month with you guys for the internet to not work properly 

Reply

All Replies

This message was authored by: noorz

Re: Internet keeps dropping out

im going through the same issue, its a joke

This message was authored by: CHawes29

Re: Internet keeps dropping out

Since getting home at 8pm my  internet has not been working since (my wife reckons it's not been working since this afternoon) !!

I've just spent over 2 hours running connection checker on the My Sky App and following the various instructions and still no internet.

the checks state  is that there's no local issues and that my broadband and WiFi set up is apparently ok however the Q box only has 2 green lights showing (power and WiFi) while the middle internet light is either off or flashing amber / orange? 
I've tried pressing the reset button, powering down the QBox,  removing all the wires and and then plugging them back and still no luck. 
it's frustrating that you can't actually speak to Sky after 9pm 

 

Reply